For Existing Patients

At Inland Neurosurgery and Spine, we strive to offer the best service to our patients in a genuine and compassionate way. Due to the nature of our practice, you may encounter extended wait times that are beyond our control. Our physicians take emergency call at both Sacred Heart and Holy Family Hospitals and may be pulled away from the office from time to time. We do our best to coordinate the physician's call schedule with their office schedule to reduce wait times. Please also understand that if a physician gets pulled away to an emergency, it may be necessary to reschedule your visit or be seen by a mid-level provider. We apologize for these delays and request your patience and understanding.

 

Billing

Billing services for dates after 4/1/2015 are handled by Providence. Below are useful numbers to contact Providence Billing Services.

To pay a bill: (866) 747-2455

Insurance/billing issues or questions: (503) 215-7303

Estimates for a hospital stay: (503) 215-9551

 

Medication Refills

Our neurosurgeons only prescribe pain medications for the acute postoperative period. Please allow 24-48 hours for medication refills. There will be NO medication refills during the weekend or non-business hours.

 

Paperwork

If you have paperwork for us to fill out, please allow 7 to 10 working days.

 

Patient portal

We understand that our patients have busy lives, and there are times when you need an easy way to contact your doctor's office. As a Providence patient, you now have the convenience of MyChart.

MyChart gives you online access to your health record. Whether you're at work, on the road or at home, you can view test results, send messages to your care team and pay clinic and hospital bills. 

 

You see what your care team sees

 

View your medical information online 

  • Review your medications, immunizations, allergies and medical history.
  • Receive most test results online - no waiting for a phone call or letter.
  • Review after-visit summaries and care instructions from your provider.

Stay in touch with your care team 

  • Communicating with your care team is as simple as sending an e-mail - but even more secure. 
  • Request renewals of your medications online.

Manage your appointments 

  • View details of your past and upcoming appointments.

Access your family's records  

  • Link your family's accounts to yours for convenient access to appointments, immunization records, growth charts and more.

Pay your bills online 

  • View and pay bills online safely and securely.
  • Sign up for paperless statements.